RoanokeRecruiter Since 2001
the smart solution for Roanoke jobs

Work From Home - Experienced Tax Preparer

Company: Intuit
Location: Beckley
Posted on: February 24, 2021

Job Description:

Overview Do you have a minimum of 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year? If you're a tax professional, we need you to help our customers complete thier taxes using TurboTax. You?ll advance our goal of ?Powering Prosperity Around the World? by providing expert guidance and explanations of tax and technical terms to our customers. You?ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. What you'll bring

  • Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.
  • Prior tax preparation experience in a tax practice or retail setting required.
  • College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax
  • Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules
  • PTIN required
  • Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA
  • Strong customer service skills with ability to empathize and instill confidence
  • Ability to work within a team to assist in preparation of accurate tax returns in a timely manner
  • Strong Research skills and the ability to quickly use online resources to find answers
  • Critical thinking and problem solving
  • Persistence and determination
  • Willingness to utilize audio/visual tools to communicate with customers
    • Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well
    • Friendly and reassuring on camera
    • Bilingual (English/Spanish) communication skills (written & spoken) a plusFor internal use: tst assoc How you will lead
      • This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns
      • Compiling/preparing tax returns for TurboTax Customers
      • Gathering/organizing and accurately entering customer data in the federal and state tax returns for review
      • Communicate directly with the customer as needed
      • Coordinate customer meetings and follow-up
      • Communicate updates to credentialed tax experts on assigned customers
      • Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations
      • Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries
      • Will interact with customers utilizing strong written and verbal skills as well as deep customer empathyTypical Deliverables:
        • Accurate and complete customer data entered in tax returns for credentialed tax expert review
        • High quality customer interactions and experiences
        • Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions
        • Proficient with technology and solid knowledge of computer operations and software.
        • Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer
        • Document customer interactions
        • Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Roanoke , Work From Home - Experienced Tax Preparer, Accounting, Auditing , Beckley, Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Accounting, Auditing Jobs


Mail Processor - Postal Service
Description: MAIL PROCESSOR - POSTAL SERVICE NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY br br br The Postal Service is the largest government related agency in terms of employees. The Postal (more...)
Company: USA Labor Services
Location: Kernersville
Posted on: 03/1/2021

Financial and Insurance Coordinator
Description: Full Time Insurance and Finance CoordinatorWe are excited to continue growing
Company: Davis & Goldberg Orthodontics
Location: Greensboro
Posted on: 03/1/2021

Senior Internal Auditor
Description: Job Summary:The Senior Internal Auditor will perform audits of the organizations financial and information systems, assessing compliance with applicable standards
Company: Vaco Financial
Location: Greensboro
Posted on: 03/1/2021


VP CFO - UNC Rockingham
Description: DescriptionBecome part of an inclusive organization with over 30,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.Job Summary: The VP CFO (more...)
Company: UNC Health Care
Location: Patrick Springs
Posted on: 03/1/2021

Financial Representative
Description: Explore Your Future at Western Southern Life br Do you enjoy meeting new people at community events br Do you drive for results br Are you a strong communicator and active listener br Are (more...)
Company: Western & Southern Life
Location: Greensboro
Posted on: 03/1/2021

Registered Nurse PACU (FT) - Wake Forest Ambulatory Ventures
Description: Location: US-NC-Winston Salem of Openings: 1Category: Registered NurseSystem ID: 13878Overview br br SCA, a leader in the outpatient surgery industry, strategically partners with health plans, medical (more...)
Company: Surgical Care Affiliates
Location: Winston Salem
Posted on: 03/1/2021

Postal Mail Delivery
Description: POSTAL MAIL DELIVERY NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY br br The Postal Service is the largest government related agency in terms of employees. The Postal Service currently (more...)
Company: USA Labor Services
Location: Winston Salem
Posted on: 03/1/2021

Billing Representative Clerk (Full Time - Greensboro Specialty Surgica
Description: Location: US-NC-Greensboro of Openings: 1Category: OtherSystem ID: 13925 br br Overview br br SCA, a leader in the outpatient surgery industry, strategically partners with health plans, medical (more...)
Company: Surgical Care Affiliates
Location: Greensboro
Posted on: 03/1/2021

Earn Cash Renting Out your Garage / Yard / Parking Space
Description: Neighbor Parking Storage Host Rent out your parking space or your garage and earn 4,000 / year We are looking for side hustlers and passive income lovers to join Neighbor as independent hostsNeighbor (more...)
Company: Neighbor.com
Location: Browns Summit
Posted on: 03/1/2021

Senior Payroll Tax Accountant
Description: Primary FunctionGeneral Dynamics' Shared Resources SR provides the company's Business Units and Corporate Headquarters with innovative and effective common HR and Payroll services. The Senior Payroll (more...)
Company: General Dynamics SRI
Location: Charlottesville
Posted on: 03/1/2021

Log In or Create An Account

Get the latest Virginia jobs by following @recnetVA on Twitter!

Roanoke RSS job feeds