Receptionist Clerk - 8 West PCU - FT
Company: Carilion Clinic
Location: Roanoke
Posted on: April 21, 2024
Job Description:
How You'll Help Transform Healthcare:8 WPCU - This 27 bed
telemetry PCU specializes in the care of and a focus on the care of
Hospitalist patients who need care and management of
gastrointestinal and other surgical/procedural conditions. They are
the alternate unit for pulmonary and other medial patients as seen
on 8MPCU.The Receptionist Clerk serves as the front line to receive
and greet patients and visitors for the Nursing Unit. The
Receptionist Clerk answers calls made to the nursing department and
answers questions or forwards to appropriate area if unable to
answer inquiry. Receive mail and distribute to appropriate
personnel for processing. Assists nursing staff with data entry as
needed. Responsible for fax machines, receiving faxes and keeping
supplied with paper. Additional duties include, but are not limited
to the following:
- Prioritizes and performs clerical duties to maintain effective
unit functioning. Retrieves unit mail from the mailroom and routes
to appropriate individuals. Serves as a unit resource.
- Maintains and orders unit supplies and equipment. Processes
equipment between patients as needed (cleans unit based equipment
and gathers supplies needed to operate equipment). Operates and
maintains general office equipment.
- Utilizes effective communication skills. Demonstrates excellent
telephone etiquette and interpersonal skills when interacting with
patients, visitors, physicians, and other health professionals.
Receives and screens in coming calls via telephone and patient call
system. Routes calls to appropriate individuals and takes messages
accurately.
- Exhibits competent knowledge of EMR and assists with chart
audits.
- Manages admissions, transfers, and discharges. Coordinates
patient flow into/out of area using department/unit specific
software and Intranet. Schedules patient therapeutic and diagnostic
procedures.
- Provides support for department/unit staff scheduling,
including lunch assignments.
- Monitors cleanliness of the waiting and break rooms, and
performs safety/environmental rounds.What We Require:Education:
High School graduate or GED required.Experience: 1 year previous
receptionist experience preferred.Licensure, certification, and/or
registration: None RequiredOther Minimum Qualifications: Effective
interpersonal, communication, and team-working skills required.
Must be organized and self -motivated. Must have knowledge of
office procedure and equipment. Must successfully complete
orientation and competency validation for position. Must be able to
meet essential job functions of position. About CarilionThis is
Carilion Clinic ...An organization where innovation happens,
collaboration is expected and ideas are valued. A not-for-profit,
mission-driven health system built on progress and partnerships. A
courageous team that is always learning, never discouraged and
forever curious.Headquartered in Roanoke, Va., you will find a
robust system of award winning hospitals, Level 1 and 3 trauma
centers, Level 3 NICU, Institute of Orthopedics and Neurosciences,
multi-specialty physician practices, and The Virginia Tech Carilion
School of Medicine and Research Institute.Carilion is where you can
make your own path, make new discoveries and, most importantly,
make a difference. Here, in a place where the air is clean, people
are kind and life is good. Make your tomorrow with us. Requisition
Number: 144654 Employment Status: Full time Location: CRMH -
Carilion Roanoke Memorial Hospital Shift: Day/Evening/Night Shift
Details: May be required to work rotating Day and Night shifts
including weekends and rotating holiday shiftsRecruiter: JAMIE S
RATLIFF Recruiter Email: jsratliff@carilionclinic.orgFor more
information, contact the HR Service Center at 1-800-599-2537.Equal
Opportunity EmployerMinorities/Females/Protected
Veterans/Individuals with Disabilities/Sexual Orientation/Gender
IdentityCarilion Clinic is a drug-free workplace. Please see job
descriptionPI239071642
Keywords: Carilion Clinic, Roanoke , Receptionist Clerk - 8 West PCU - FT, Administration, Clerical , Roanoke, Virginia
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