Service Advisor

Company: Stonewall Harley-Davidson
Location: Ruckersville
Posted on: February 16, 2026

Job Description:

Job Description Job Description Description: Responsibilities · Greet and assist service customers in a friendly, professional manner. · Prepare repair orders and communicate repair details clearly. · Coordinate with technicians to ensure accurate and efficient repairs. · Maintain regular contact with customers during service visits. · Promote additional services and accessories that enhance the Harley-Davidson experience. Qualifications · High school diploma or equivalent required; technical or business degree preferred. · Previous experience in a dealership service advisor role preferred (motorcycle, automotive, or powersports). · Strong understanding of Harley-Davidson products, maintenance schedules, and repair procedures. · Excellent customer service, communication, and organizational skills. · Proficiency with dealership management systems (Talon, CDK, or similar) and Microsoft Office. · Ability to handle multiple tasks and remain calm in a fast-paced environment. · Strong attention to detail and a commitment to quality service. · Professional appearance and a passion for Harley-Davidson motorcycles. · Valid driver’s license and motorcycle endorsement required. Compensation & Benefits · Competitive hourly pay plus performance incentives · Medical, Dental, and Vision Insurance · LegalShield Coverage · Voluntary Life Insurance, Long-Term Disability (LTD), Accident, and Critical Illness Insurance · 401(k) with Employer Match · Paid Sick Leave, Vacation, and Holidays · Employee discounts on Harley-Davidson motorcycles, parts, and apparel · Ongoing Harley-Davidson service training and certification opportunities Schedule Full-time, including weekends and occasional evenings as required. Requirements:

Keywords: Stonewall Harley-Davidson, Roanoke , Service Advisor, Administration, Clerical , Ruckersville, Virginia