Discharge Assistant - Care Management
Company: Carilion Clinic
Posted on: January 26, 2023
Roanoke ,VA, US, 24014
Provides direct support to the Social Work and Case Manager roles
within Care Management to assure efficient, quality and cost
- Serves as a support resource at the direction of Social Work
and Nurse Case Manager staff on the medical units and
- Resolves concerns including research and resolution of issues
and requests ensuring a timely turnaround to facilitate
- Prioritizes and performs clerical duties to maintain workflow
functions as primary responsibility or back up and as applicable to
- Regulatory tasks that are federally mandated such as the
Medicare Important Message letter delivery and the UAI long term
care Medicaid approval process. Delivery of in person letters to
patients (Medicare Important Rights, observation to IP and Code 44
- Process health plan specific referral requirements including
prior authorizations, and assisting with denial resoultions as well
as peer to peer initiations related to post-acute and throughput
needs. Will be a resource/liaison with regard to payers, billing,
staff, patients and providers. Field phone calls re: pricing,
benefits, coverage, information about programs and insurance
- Faciliates timely collection of paperwork, signatures, and
other corespondance from the Care team and external agencies
required to facilitate a timely discharge.
- Ability to travel between units, care areas, and floors of a
medical facility to facilitate throughput needs
Education: Associate degree or equivalent combination of education
or equivalent 4 years of experience preferred.
Experience: Two years experience in data collection and analysis
and/or advanced secretarial support required. Experience in
emergency services or physician practice setting preferred.
Licensure, certification, and/or registration:
Virginia MLTSS (UAI) Certification required to complete orientation
and must be maintained throughout employment.
Other Minimum Qualifications: Advanced computer skills with
knowledge of a variety of software programs, including Microsoft
word, Excel, Access, word processing, spreadsheets and presentation
or database software. Excellent communications and organizational
This is Carilion Clinic ...
An organization where innovation happens, collaboration is expected
and ideas are valued. A not-for-profit, mission-driven health
system built on progress and partnerships. A courageous team that
is always learning, never discouraged and forever curious.
Headquartered in Roanoke, Va., you will find a robust system of
award winning hospitals, Level 1 and 3 trauma centers, Level 3
NICU, Institute of Orthopedics and Neurosciences, multi-specialty
physician practices, and The Virginia Tech Carilion School of
Medicine and Research Institute.
Carilion is where you can make your own path, make new discoveries
and, most importantly, make a difference. Here, in a place where
the air is clean, people are kind and life is good. Make your
tomorrow with us.
Requisition Number: 137992
Employment Status: Full time
Location: CRMH - Carilion Roanoke Memorial Hospital
Shift Details: Full time - Monday-Thursday, 8a-6:30 pm
Recruiter: DANA E JOHNSON
Recruiter Phone: 540-400-4631
Recruiter Email: email@example.com
For more information, contact the HR Service Center at
Equal Opportunity Employer
Minorities/Females/Protected Veterans/Individuals with
Disabilities/Sexual Orientation/Gender Identity
Carilion Clinic is a drug-free workplace.
Please see job description
Keywords: Carilion Clinic, Roanoke , Discharge Assistant - Care Management, Executive , Roanoke, Virginia
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