Ambulatory Procedure Scheduler - Pain Management (Roanoke, VA, US, 24014)
Company: Carilion Clinic
Posted on: May 28, 2023
How You'll Help Transform Healthcare: Responsible for performing
a variety of duties for physicians and other members of the
clinical staff. -Effectively manage multiple providers' surgery
schedules. Prepares surgery packets for physicians to take to
surgical facilities. Consistently delivers the best in customer
service and patient care. -Accurately and efficiently communicates
patient information as directed and provides information regarding
patient to appropriate as necessary. As a team member, demonstrates
respect, dignity, kindness and empathy in each encounter with
patients, families, visitors and other employees. - -
- Constantly communicates with providers and team members
regarding appointments and surgery information on specific
patients. Works with department leadership to manage daily flow of
activities. - -Owns communication changes, updates to all
departments ensuring quality, efficient care is established. Works
with interdisciplinary teams on a daily basis.
- Performs patient interview to assess pre-operative needs based
on anesthesia and physician-specific guidelines
- Answers telephone calls, screens calls, takes messages and
provides information to patients and others in a timely fashion.
Works with interdisciplinary teams on a daily basis to coordinate
the patient's surgical care.
- Posts surgical case information at operating facilities. -
-Documents patient information and distributes to key personnel in
other facilities by fax, phone or email.
- Coordinates pre-/post-surgical care for patients including, but
not limited to: Pre-operative appointments (lab work, medical
clearance, History and Physicals, etc.), education classes, and
post-operative care. Notifies patients of all surgery-related
appointments in writing. Documents in patient medical record.
- Ensures proper equipment is available for surgery by contacting
surgical reps, material management and case documentation.
- Manages the usage of assigned block time and communicates with
other surgery schedulers to identify and release or utilize open
time. Implements appropriate actions related to cancellations
- Maintains OR Utilization report for Carilion Clinic operating
facilities, ambulatory surgery centers and other surgical
facilities utilized by physicians
- Documents surgery or procedural information on individual
physician calendars in e-mail system or as preferred by physicians.
Updates demographics as needed
- Assists with the scheduling of tests and outside physicians if
- Completes authorization or works with the authorization team to
ensure pre-certification is completed.
- Communicates with Financial Counselors regarding any surgeries
as it applies to the process. What We Require: Education: High
School diploma or equivalent education required. Associates or
Bachelor's degree preferred. Completion of an accredited medical
secretarial or business program preferred Experience: Health care
experience preferred. Keyboarding skills are essential. Other
Minimum Qualifications: Computer and word processing knowledge and
experience required. Keyboarding skills are essential. Medical
terminology preferred. Knowledge of CPT coding preferred. Effective
interpersonal, communication and teamwork skills required. Must
successfully complete orientation and competency validation for
position. - -Above average organizational skills with attention to
detail in work. Strong skill in reading, writing, spelling,
grammar, punctuation and mathematical calculations. Maintains
composure under pressure. Diffuses tension through effective
communication. About Carilion This is Carilion Clinic ... An
organization where innovation happens, collaboration is expected
and ideas are valued. A not-for-profit, mission-driven health
system built on progress and partnerships. A courageous team that
is always learning, never discouraged and forever curious.
Headquartered in Roanoke, Va., you will find a robust system of
award winning hospitals, Level 1 and 3 trauma centers, Level 3
NICU, Institute of Orthopedics and Neurosciences, multi-specialty
physician practices, and The Virginia Tech Carilion School of
Medicine and Research Institute. Carilion is where you can make
your own path, make new discoveries and, most importantly, make a
difference. Here, in a place where the air is clean, people are
kind and life is good. Make your tomorrow with us. Requisition
Number: 140749 - Employment Status: Full time - Location: Carilion
Clinic Pain Management (Institute for Orthopaedics and
Neurosciences) - Shift: Day - Shift Details: Monday through Friday
8:00 to 4:30pm Recruiter: REBECCA MINOR - Recruiter Phone:
540-983-4005 - Recruiter Email: Rminor@carilionclinic.org For more
information, contact the HR Service Center at 1-800-599-2537. Equal
Opportunity Employer Minorities/Females/Protected
Veterans/Individuals with Disabilities/Sexual Orientation/Gender
Identity Carilion Clinic is a drug-free workplace.
Keywords: Carilion Clinic, Roanoke , Ambulatory Procedure Scheduler - Pain Management (Roanoke, VA, US, 24014), Executive , Roanoke, Virginia
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