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Financial Crimes Manager 3 - Regulation Z Error Resolution Controls and Oversight

Company: Wells Fargo
Location: Roanoke
Posted on: June 13, 2019

Job Description:

Job Description
At Wells Fargo, we want to satisfy our customers financial needs and help them succeed financially. We re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you ll feel valued and inspired to contribute your unique skills and experience.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Consumer Credit Card, Retail Services, Consumer Deposits, the Innovation Group, Treasury Management, Merchant Services and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Our guiding principles are to start with the customer, move faster, and partner effectivelyThe Business Assurance/Error Resolution team within Fraud Claims Management is tasked with reviewing processes and controls to identify and remediate potential gaps. This role will lead the Error Resolution - Reg Z team and is responsible for managing a team of Business Support Consultants tasked with testing, validation and sustainability monitoring of business processes and procedures across Fraud and Claims Management with regard to Regulation Z. This position will partner with multiple complex business units to assist in the development, implementation and monitoring of procedures and controls to mitigate operational risk that arises from inadequate or failed internal processes, people or systems. The appropriate candidate and his or her team will provide Regulation Z expertise and consulting for projects and initiatives to ensure regulatory compliance. They will also consult with the business units to develop corrective action plans and effectively manage change. This position will be required to report findings and develop business cases to influence change and the implementation of appropriate processes and controls.As a Team Member Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:

Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them. Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.This position may be open to other Wells Fargo Hub Locations; Fraud and Claims Management Hub Locations Preferred.

Required Qualifications
  • 9+ years of experience in one or a combination of the following: fraud, Bank Secrecy Act, anti money laundering, investigations of financial crimes transactions or policy violations, risk management, or compliance
  • 3+ years of management experience

    Other Desired Qualifications
    Expert level understanding of Regulation Z, specifically Error Resolution 2+ years of Consumer Financial Protection Bureau regulation experience 3+ years of risk and regulatory compliance experience 3+ years of risk management and mitigation experience 10+ years of financial crimes experience Strong analytical skills with high attention to detail and accuracy Ability to evaluate risks and the impact of decisions on an overall organization Ability to articulate complex concepts in a clear manner Ability to synthesize complex analytical findings into executive level communications Ability to interact with all levels of an organization Exceptional interpersonal and relationship building skills in order to work effectively across all organizational and leadership levels where flexibility, collaboration and adaptability are a must Prior experience effectively leading a team that is able to prioritize and execute multiple complex initiatives in a fast paced, matrixed environment Deep understanding of risk framework, corporate/business policies and programs Highly organized and proactive with demonstrated ability to assess, exercise independent judgment and apply prudent risk mitigation principles Meeting facilitation experience in leading discussions that result in consensus and commitment Excellent verbal, written and interpersonal communication skills

    Job Expectations
    • Ability to travel up to 10% of the time

      Street Address
      AZ-Chandler: 2700 S Price Rd - Chandler, AZ
      NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC
      IA-West Des Moines: 7000 Vista Drive - West Des Moines, IA
      VA-Roanoke: 7711 Plantation Rd - Roanoke, VA
      UT-Salt Lake City: 260 Charles Lindbergh Dr - Salt Lake City, UT


      All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

      Relevant military experience is considered for veterans and transitioning service men and women.
      Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
      Associated topics: adjuster, claim adjuster, claim examiner, damage, fraud, insurance, investigate, investigation, liability, liability adjuster

Keywords: Wells Fargo, Roanoke , Financial Crimes Manager 3 - Regulation Z Error Resolution Controls and Oversight, Executive , Roanoke, Virginia

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