Clinic Supervisor - RN Required - Bonus Eligible

Company: Carilion Clinic
Location: Roanoke
Posted on: January 26, 2023

Job Description:

Roanoke ,VA, US, 24014Job SummaryThis position will provide daily leadership support to Medical Assistants, LPNs, and RNs.Communicates, organizes, prioritizes, leads, facilitates, coaches and problem solves with other members of Carilion's management and patient care teams to ensure cost effective, age appropriate, quality patient care services which enhance customer satisfaction.

• Promotes Carilion Clinic's Culture of Excellence and quality service through team work, respectful communication, maintenance of a professional environment, partnership with those we serve, and anticipation of patient/customer needs.
• Provides direct supervision of clinical staff. Mentors staff; role models positive work behaviors.
• Is actively involved in hiring, performance appraisals, coaching and corrective action of staff in conjunction with Director.
• Effectively leads conflict resolution process. Identifies and resolves customer service issues to ensure the mission, vision and guiding principles of Carilion Clinic.
• Provides staffing coverage when needed as other staffing options are exhausted.
• Communicates regularly with staff and Manager/Director.
• Assists with and/or prepares work schedules for department or work group. Insures adequate coverage, equitable treatment of staff, and controls work hours. Handles clinical issues for the unit contacting the manager/director as necessary and/or apprises them of the situation. Only refers unusual or potentially broad situations to manager/director.
• Demonstrates effective team building and leadership skills. Provides daily operational management of service components. Establishes day-to-day priorities and directs staff task assignments. Facilitates teams in problem solving processes.
• Monitors and evaluates customer satisfaction with services. Collaboratively develops and implements programs to continuously enhance customer satisfaction within the service in conjunction with the Director.Make the most of your clinical skills at an organization that has earned numerous awards for clinical excellence. Based in Roanoke, VA, our community-based health care organization encompasses a comprehensive network of hospitals, primary and specialty physician practices, and other complementary services.Play an important role with a regional leader that inspires better health through compassionate care, medical education and research, and neighborhood outreach. Realize the advantages of advancing your career with an organization where you can expect supportive leadership, state-of-the-art technological resources, inter-professional teamwork, and innovative learning.Minimum QualificationsEducation: Graduate of a Registered Nurse program required. Bachelors Degree preferredExperience: Two (2) years of clinical experience required with demonstrated leadership experience. Prior supervisory or management experience preferred.Licensure/Certifications/Registration: Currently licensed as Registered Nurse in the Commonwealth of Virginia.AHA BLS-HCP required. May be required to obtain AHA-ACLS & PALS based on specific work unit within 6 months of hire. All certifications to be maintained ongoing.Other Minimum Qualifications: Demonstrates excellent problem-solving, interpersonal, communication, team leadership, priority setting and work competency skills. Promotes a respectful, inclusive culture of service excellence.Our ValuesBelow are our core values that we strive to embody and expect of all our team members:Collaboration: Working together with purpose to achieve shared goals.Commitment: Unwavering in our quest for exceptional quality and service.Compassion: Putting heart into everything we do.Courage: Doing what's right for our patients without question.Curiosity: Fostering creativity and innovation in our pursuit of excellence.Requisition Number: 95243 Employment Status: Full time Location: Carilion Clinic Orthopaedic Surgery (Institute for Orthopaedics and Neurosciences) Shift: Day Shift Details: 8-5pm with occasional before and after hours meetingsRecruiter: EMILY F ALLEN Recruiter Phone: Recruiter Email: efallen@carilionclinic.orgFor more information, contact the HR Service Center at 1-800-599-2537.This is Carilion Clinic ... An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us. Equal Opportunity EmployerMinorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender IdentityCarilion Clinic is a drug-free workplace.Please see job descriptionPI202040887

Keywords: Carilion Clinic, Roanoke , Clinic Supervisor - RN Required - Bonus Eligible, Healthcare , Roanoke, Virginia