Server, Peaks of Otter Lodge

Company: Delaware North
Location: Roanoke
Posted on: March 18, 2023

Job Description:

The Opportunity Delaware North Parks and Resorts is hiring seasonal Servers to join our team at Peaks of Otter Lodge in Bedford, Virginia. As a Server, you will be the face of our restaurant and play a critical role in providing excellent service to our guests. Please note this is a tipped position, the hourly minimum pay listed doesn't include any potential tipped earnings. This position does not begin until April 2023 Minimum pay rate: $8.50 / hourInformation on our comprehensive benefits package can be found at .We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program
• Training and development opportunities
• Employee discounts
• Flexible work schedulesSome locations may implement a vaccination requirement in the future if required by federal, state, or local law. Responsibilities
  • Greet guests, provides menus, clearly communicates restaurant specials, answers questions about menu items, collects food and beverage orders, serves items ordered, and attends to guests' needs throughout their visit.
  • Accurately enter orders into the point-of-sale system so that kitchen staff can prepare food and bar staff can prepare drinks, as needed.
  • Serve alcoholic beverages responsibly, requests identification, and adheres to all alcohol service policies and procedures.
  • Prepare and deliver the check to guests at the table, accept and process the payment.
  • Collaborate with other restaurant servers and kitchen and bar staff.
  • Perform opening, closing, cleaning, and side work duties, as assigned.
  • Ensure all equipment and workspaces are clean, sanitized, organized, and working properly. Qualifications
    • Experience in cash handling and credit card processing is required.
    • At least one year's experience as a server in a high-volume environment is preferred.
    • Previous experience with a point-of-sale system in a service or hospitality environment preferred. Physical Requirements
      • Ability to remain on feet for the entire length of shift; May include walking up and down stairs.
      • Frequent standing, walking, bending, lifting, reaching & stretching as the work duties demand.
      • Ability to maneuver between tables and around corners.
      • Ability to lift, balance and carry up to 50 pounds for set-up, service, and clean-up.
      • Visual acuity and hearing sufficient to take orders, prepare checks, and communicate with guests and co-workers.
      • Possible exposure from moderate to high environmental noise levels during busy times. Who We Are Peaks of Otter Lodge is located in the Blue Ridge Mountains one of the region's top hiking destinations. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Keywords: Delaware North, Roanoke , Server, Peaks of Otter Lodge, Hospitality & Tourism , Roanoke, Virginia