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Ent Svc-Leader-Team Leader II

Company: Allstate Insurance Company.
Location: Roanoke
Posted on: August 13, 2019

Job Description:

Where good people build rewarding careers.Think that working in the insurance field cant be exciting, rewarding and challenging? Think again. Youll help us reinvent protection and retirement to improve customers lives. Well help you make an impact with our training and mentoring offerings. Here, youll have the opportunity to expand and apply your skills in ways you never thought possible. And youll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.Job Family SummaryProvides direct people leadership, motivation, and support to positively influence the accomplishment of goals, maximize growth and improve business performance for the organization.Job DescriptionDemonstrates intermediate knowledge for managing all facets of assigned team and handles the achievement of department / enterprise goals and objectives, programs, policies, and procedures in a business area gained through experience and training. Manages larger work groups, multiple processes and/or more complex processes requiring broad knowledge of operational areas and the ability to collaborate across divisions.Key ResponsibilitiesLead People ResourcesManage/lead front-line employees (Allstate/vendor partners) with multiple and/or more complex processes.Creates a positive and satisfying work environment through the use of recognition, empowerment, listening, valuing diversity, and acting as a role model for others.Direct workflow of unit and assign job responsibilities according to unit goals.Establish/communicate job performance standards and work procedures. Conduct performance reviews, evaluates employee potential and recommends employee promotions, merit increases, or terminations.Interview applicants and recommend hire.Identify training needs, coordinates with Education/Training Division, and ensures completion of effective training.Counsel employees on performance and attitude.Implement the Company's Affirmation Action goals for the selection, training, development, and promotion of minority group members and women.Work in a team environment that emphasizes diverse cultures.Administer Human Resources guidelines and policy and resolves employees issues and concerns regarding these policies. Communicates InformationProvides information to employees, management and field partners.Participates in and leads meetings for leadership and field.Creates complex reports, proposals and business cases.Facilitate and/or attend meetings with stakeholder, customers, and vendors to address and/or resolve work issues.Assist employees in interpreting internal and external departmental information.Key Responsibilities (Cont'd)Develop and Coordinate Workflow Manages front-line employees by providing appropriate direction, coordinating unit activities, monitoring employee/unit performance, formulating and implementing action plans, recommending work procedures, and directing workflow.Anticipates workflow levels through effective planning and is able to adjust resources to ensure work is completed and unit goals are met.Perform compliance or other quality spot-checks.Serve as a technical resource to staff questions regarding procedures and customer inquiries. Leads/Manages ProjectsLeads projects of moderate complexity that require the coordination of multiple resources.Documents progress of project to include key measurements and opportunity areas.Communicates the status of projects to leadership team and key stakeholders external to the department.Understands and operates software and/or hardware necessary of position.Coordinates repair/replacement and preventative maintenance needs. Implements and Monitors PlanPrepare analysis of budgetary, expense, and quality control.Contribute and implement strategic plans into work unit in order to achieve stated objectives and goals.Assist with the identification of future technology and systems, develop information management tools, documents, and reports to effectively manage results.Job QualificationsCollege degree preferred.Knowledge and experience in business, supervision, and management.Knowledge of the functions, operation and mission of the specific department.Excellent written and spoken communication skills.Management experience in a team-oriented workplace, preferred.Demonstrated knowledge of basic economic, budgeting, and accounting principles and practices.Excellent computer skills in a Microsoft Windows environment. Evidence of the ability to practice a high level of confidentiality.Excellent organizational management skills.The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.Good Work. Good Life. Good Hands. As a Fortune 100 company and industry leader, we provide a competitive salary but thats just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, youll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.Allstate generally does not sponsor individuals for employment-based visas for this position.Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click "here" for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click "here" for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.It is the Companys policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employees ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race, religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment

Keywords: Allstate Insurance Company., Roanoke , Ent Svc-Leader-Team Leader II, Hospitality & Tourism , Roanoke, Virginia

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