Virtual Technology Customer Care Advocate
Company: VirtualVocations
Location: Roanoke
Posted on: November 22, 2021
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Job Description:
A business process outsourcing company has an open position for
a Virtual Customer Care Advocate. Core Responsibilities of this
position include: Assessing calls to provide service, be
transferred or require follow up for client resolution Identifying
customer needs by referring to case notes and examining each as a
specific case Performing routine call center activities concerning
business products and services Qualifications Include: High school
diploma, GED or college degree Keyboarding and software proficiency
Must type at least 25 wpm Basic skillset in a range of processes,
procedures, and systems
Keywords: VirtualVocations, Roanoke , Virtual Technology Customer Care Advocate, IT / Software / Systems , Roanoke, Virginia
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