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Virtual Technology Customer Care Advocate

Company: VirtualVocations
Location: Roanoke
Posted on: November 22, 2021

Job Description:

A business process outsourcing company has an open position for a Virtual Customer Care Advocate. Core Responsibilities of this position include: Assessing calls to provide service, be transferred or require follow up for client resolution Identifying customer needs by referring to case notes and examining each as a specific case Performing routine call center activities concerning business products and services Qualifications Include: High school diploma, GED or college degree Keyboarding and software proficiency Must type at least 25 wpm Basic skillset in a range of processes, procedures, and systems

Keywords: VirtualVocations, Roanoke , Virtual Technology Customer Care Advocate, IT / Software / Systems , Roanoke, Virginia

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