Technical Quality Manager
Company: TravelCenters of America
Posted on: May 16, 2022
The TQM provides the vital support to the General Manager in the
leadership for the technical quality of the work in the bays for
the Truck Service Profit Center. This includes assigning and
auditing work, managing workflow, staging work, procedural reviews,
manage wait times, and facilitating work order process quality,
customer interface, training, development, and warranty costs
control to maximize the Truck Service Department's profitability by
building and maintaining a strong loyal customer base within
company policies. The Technical Quality Manager is responsible for
the quality of the work performed by technicians.
Keywords: TravelCenters of America, Roanoke , Technical Quality Manager, IT / Software / Systems , Raphine, Virginia
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