Printer/Computer Support Technician
Company: DHRM
Location: Lexington
Posted on: April 2, 2026
|
|
|
Job Description:
Title: Printer/Computer Support Technician State Role Title:
Info Technology Specialist I Hiring Range: Based on qualifications
& experience Pay Band: 4 Agency: Virginia Military Institute
Location: Virginia Military Institute Agency Website: www.vmi.edu
Recruitment Type: General Public - G Job Duties Full-time
Printer/Computer Support Technician is primarily responsible for
triaging printer issues overseeing operation of the Print
Production Environment as well as operating the unit to print
documents for the entire Post utilizing Fiery Command Workstation;
utilizing MyQ to manage print system and generate reports;
servicing and supporting cadet/faculty/staff computers; providing
support to full-time computer technicians and technical support at
the Faculty/Staff Help Desk. This position is also responsible for
troubleshooting and providing end user hardware and software
support, imaging and deploying new computers, and working closely
with outside vendors to quickly resolve and triage post fleet print
issues. This position is to be in person and not remote. Minimum
Qualifications • Knowledge of printers and MFPs. • Experience
supporting personal computer hardware and software. • Knowledge of
hardware repair and software configurations. • Experience
supporting Microsoft and Mac operating systems, software products
including the MS Office Suite, Office 365, and Microsoft networking
in a TCP/IP network environment is necessary. • Dependable,
excellent attendance record, self-motivated. • Excellent
troubleshooting, communications, organizational, and customer
service skills. • Able to work well independently as well as in a
team setting. • Must work well with minimal supervision. • Must be
able to lift heavy objects, walk distances, and climb ladders. •
Must have excellent workload prioritization within a break-fix
environment. Additional Considerations • Print shop experience. •
Experience using MyQ. • Experience using Fiery Command Workstation.
• Experience with Microsoft Windows print server environment. •
Microsoft certification. • Previous PC/MacOS technician experience.
• Jamf MDM/MAM experience. • Solid Understanding of DHCP. Special
Instructions You will be provided a confirmation of receipt when
your application and/or résumé is submitted successfully. Please
refer to “Your Application” in your account to check the status of
your application for this position. Contact Information Name:
Tamara Wade Phone: 540-464-7322 Email: hroffice@vmi.edu In support
of the Commonwealth’s commitment to inclusion, we are encouraging
individuals with disabilities to apply through the Commonwealth
Alternative Hiring Process. To be considered for this opportunity,
applicants will need to provide their AHP Letter (formerly COD)
provided by the Department for Aging & Rehabilitative Services
(DARS), or the Department for the Blind & Vision Impaired (DBVI).
Service-Connected Veterans are encouraged to answer Veteran status
questions and submit their disability documentation, if applicable,
to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can
be found at AHP Letter or by calling DARS at 800-552-5019. Note :
Applicants who received a Certificate of Disability from DARS or
DBVI dated between April 1, 2022- February 29, 2024, can still use
that COD as applicable documentation for the Alternative Hiring
Process.
Keywords: DHRM, Roanoke , Printer/Computer Support Technician, IT / Software / Systems , Lexington, Virginia
