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Appointment Clerk

Company: Estes Express Lines
Location: Roanoke
Posted on: December 2, 2019

Job Description:

19554BRPosting Title:Appointment ClerkEstes Facility:Roanoke VAJob Summary:11:00 AM START TIME AVAILABLESubject to changed based on company need

  • Answer telephones with a heavy call volume and direct calls with accuracy
  • Responsible for checking in drivers
  • Enter delivery manifest data into the computer system
  • Conduct imaging and scanning of bills of lading and other documents
  • Identify freight bills requiring special delivery instructions
  • Responsible for the distribution of bills of Lading
  • Enter data into the dispatch system
  • Work with driver handhelds
  • Regular attendance is required
  • This is not an all-inclusive list of job requirements and/or duties and may not contain all capabilities necessary to perform the job at all times due to circumstances; Operational, safety and other needs may require the employee to perform any and all other duties as assigned; Employees are expected, and must be able to perform all such duties and taskQualifications
    • High School Diploma or General Educational Degree (GED), or any combination of education and experience, which would provide an equivalent background
    • Experience in billing, collections, tracing & OS&D preferred
    • Computer skills, proficient in MS Word and Excel
    • Strong customer service skills
    • Good clerical skills
    • Possess excellent verbal and written communication and listening skills
    • Ability to solve problems where work is defined with established instructions and processes
    • Ability to work under close detailed instruction
    • Experience in the transportation industry a plus although not required
    • Must be able to comply with all company policies, rules, procedures and Code of Conduct
    • Must be able to interact well with others
    • Must be able to work independently, or in a team setting
    • Must be capable of working under tight time constraints in a high volume environment with multiple priorities
    • Must be able to lift approximately 10-15 lbs., or more if required by the essential functions of the job
    • Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines
    • Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check
    • Must be authorized to work in the United StatesAuto req ID:19554BRState:VirginiaOrganization Level:FieldCompany:Estes Express LinesJob Category:Admin & ClericalEmployment Type:Part-TimeCity:RoanokeEqual Employment Opportunity:EOE

Keywords: Estes Express Lines, Roanoke , Appointment Clerk, Other , Roanoke, Virginia

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