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Work From Home - Customer Support Representative (Ticketing)

Company: Branch
Location: Beckley
Posted on: November 19, 2021

Job Description:

[Customer Service / Remote] - Anywhere in U.S. / Competitive salary / Company-paid medical, dental, and vision insurance / 401k / PTO - As a Customer Support Rep you'll: Receive inbound email, form, and phone requests from clients and help to resolve their issues according to policy; Empathize with customers that are experiencing issues, and help them navigate the app; Use customer support software (multiple tools) to resolve issues; Identify, troubleshoot, and communicate emerging trends and patterns in worked issuesHiring Fast > >

Keywords: Branch, Roanoke , Work From Home - Customer Support Representative (Ticketing), Other , Beckley, Virginia

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