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Central Scheduler

Company: Raleigh General Hospital
Location: Beckley
Posted on: January 15, 2022

Job Description:

Raleigh General HospitalSchedules patient testing/procedures/admissions; obtains pre-cert/authorization numbers and enters in the scheduling or registration system; obtains and enters accurate insurance information; answers incoming phone calls.Schedules all patients for ancillary, surgical, and medical testing/procedures/admissions, ensuring that patients are not scheduled when personnel are unavailable.Informs patient or physician's office staff of any carrier that is out of network or any issue that may result in a decrease of benefits.Informs patient or physician's office staff of any special instructions or testing requirements, and/or provides any other pertinent information or documents.Maintains knowledge of the scheduling reports for the next day to ensure patient registration staff are aware of patients presenting for services; appropriate testing is performed; time is available; appropriate staff are available for testing or procedures to be performed.Obtains physician's orders and authorization/pre-certification. Enters outpatient procedures in the Order Entry System.Ensures consistency between scheduling module and admissions module, for patients being admitted for services.Reports to: Patient Access Supervisor-Sch/PreRegJob Requirements:Minimum EducationHigh school diploma or equivalent Required or at least three years of directly related experience may be substituted for the required education.Required SkillsRequires critical thinking skills, decisive judgment and the ability to work with minimal supervision.Must be able to work in a stressful environment.Organizational and time management skills.Ability to prioritize work based upon patient/department needs.Ability to operate standard office equipment, including but not limited to, computer, copier, telephone, fax, scanner.Computer experience requiredMedical terminology, billing, and/or collection experience preferred.Minimum Work ExperiencePrior scheduling experience in a healthcare environment is strongly preferred.LifePoint Health is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

Keywords: Raleigh General Hospital, Roanoke , Central Scheduler, Other , Beckley, Virginia

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