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Patient Appointment Scheduler

Company: Carilion Clinic #
Location: Roanoke
Posted on: January 15, 2022

Job Description:

Job SummaryBe at your best with an organization that equips you to do so. Whose people unite in making lives better. At Carilion Clinic, we help communities stay healthy and our region grow stronger through compassionate care, medical education and research, and neighborhood outreach. As part of our team you can expect professional stability, strong technological resources, and the advancement potential of a regional leader.Schedules patients for appointments with multiple specialty practices across a wide geographic range throughout western Virginia. Receives inbound calls and places outbound calls in a high call volume environment. Critical thinking skills required. Excellent customer service is needed. Bilingual is a plus. Based in Roanoke, VA, we are an award-winning, community-based network of hospitals, primary and specialty physician practices, and affiliations with prestigious academic medical institutions. Explore how joining a regional leader can enhance your ability to learn, grow, and succeed.Minimum QualificationsEducation: High school diploma or equivalent required. Associates Degree or continued administrative education preferred.Experience: Three years experience in a customer service or call center position, preferably in a healthcare.Other Minimum Qualifications: Must be customer driven. Minimum typing speed of 35 words per minute. Ability to work with diverse groups under stressful conditions. Ability to process a high volume of calls in information and technologically intensive environment. Effective multitasking is essential. Knowledge of medical terminology and Microsoft software applications preferred. Bilingual preferred.Our ValuesBelow are our core values that we strive to embody and expect of all our team members:Collaboration: Working together with purpose to achieve shared mitment: Unwavering in our quest for exceptional quality and passion: Putting heart into everything we do.Courage: Doing what's right for our patients without question.Curiosity: Fostering creativity and innovation in our pursuit of excellence.Requisition Number: 76518 Employment Status: Full time Location: Park View Shift: Day/Evening Shift Details: Hours and Days will varyRecruiter: JASON A BISHOP Recruiter Phone: 540-983-4039 Recruiter Email: For more information, contact the HR Service Center at 1-800-599-2537.This is Carilion Clinic An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us. Equal Opportunity EmployerMinorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender IdentityCarilion Clinic is a drug-free workplace.

Keywords: Carilion Clinic #, Roanoke , Patient Appointment Scheduler, Other , Roanoke, Virginia

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