Patient Access Coord
Company: Sovah Health - Martinsville
Posted on: January 16, 2022
SOVAH Health - Martinsville
Performs receptionist, registration, and clerical duties associated
with direct and scheduled patient admissions.
Greets patient promptly upon arrival using appropriate scripting
and always with a smile.
Ensures that all necessary demographic, billing, and clinical
information is obtained and entered in the registration system with
timeliness and accuracy.
Searches MPI completely to ensure assignment of the correct medical
record number. Notifies medical records for any duplicate medical
Researches the patients visit history to ensure compliance with
Medicare's 72 hour rule.
Completes Medicare Secondary Payor Questionnaire as applicable and
retains it in the appropriate system for reference. Distributes and
explains forms, documents, and educational handouts to patients or
Meets with patient or patient's caregiver before or after admission
to exchange necessary information and documentation. Provides
explanation of process and addresses concerns and questions.
Communicates with admitting physician's office, nursing unit staff,
and/or other appropriate personnel regarding admission to exchange
necessary information and determine placement.
Verifies insurance benefits and obtains
precertification/authorization as necessary. Determines and accepts
required payments, including co-pays and deductibles, or refers to
financial counselors for follow up.
Performs medical necessity check, when appropriate (if not already
done so in scheduling or pre-registration process). Able to provide
coverage to other areas of registration when necessary.
High school diploma or equivalent Required. Required Skills
Requires critical thinking skills, decisive judgment and the
ability to work with minimal supervision. Must be able to work in a
stressful environment and take appropriate action.
Auditory skills, effective verbal & communication skills,
hand/finger dexterity, critical thinker, ability to type 30 WPM
with high degree of accuracy.
Typical Physical Demands: Requires constant sitting for long
periods of time. Minimum Work Experience
Requires 3 months on the job training.
LifePoint Health is committed to providing Equal Employment
Opportunities for all applicants and employees and complies with
all applicable laws prohibiting discrimination against any employee
or applicant for employment because of color, race, sex, age,
religion, national origin, disability, genetic information, gender
identity, sexual orientation, veterans' status or any other basis
protected by applicable federal, state or local law.
Keywords: Sovah Health - Martinsville, Roanoke , Patient Access Coord, Other , Martinsville, Virginia
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