Customer Service Associate

Company: Par Mar Oil Company
Location: Caldwell
Posted on: August 6, 2022

Job Description:

Position: Customer Service Associate Reports to: Store Manager
Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change. Customer Service Associates are responsible for:

• Maintaining store to the needs of management while giving excellent customer service to each guest
• Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer
• Ensure compliance with age restricted products such as tobacco, alcohol and lottery
• Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures
• Maintain a clean and organized store, register area and backroom
• Maintain cleanliness outside of the store
• Ensure all deliveries are made according to company policy
• Maintain safe/secure environment adhering to company safety methods
• Properly record time worked
• Complete daily paperwork/record-keeping
  Education and Experience:
  • High School diploma or equivalent preferred
  • 0-6 months work experience Requirements:
    • Must be at least 16 years of age
    • Must successfully complete company training Physical Requirements:
      • Ability to traverse all parts of the location quickly
      • Prolonged periods of standing on a hard surfaced floor
      • Must be able to lift, push and pull up to 25 pounds at a time
        Customer Service Associates will be provided with the following:
        • Training program
        • Opportunity for advancement
        • Pay increases
        • Flexible schedules
        • Annual review/evaluation
        • Employee referral bonus program
        • Company paid life insurance
        • Weekly pay
          Associated topics: cashier, client service, courtesy, customer, customer experience representative, customer service representative, retail associate, sales, sales consultant, venta

Keywords: Par Mar Oil Company, Roanoke , Customer Service Associate, Other , Caldwell, Virginia