KEY

Company: Bloomin' Brands
Location: Christiansburg
Posted on: September 24, 2022

Job Description:

With direct supervision, the Key position's role is to support the front-of-house team members and management team, within a single restaurant, through maintenance of restaurant standards, customer and team member relations, internal communication and strive to achieve overall quality and consistency on a daily basis. This role should be a leader with a " can do" attitude in helping the restaurant management team, team members and customers.POSITION DETAILS--- Maintain high quality standards consistent with Bloomin' Brands policies--- Perform assigned pre-opening quality checks (kitchen and bar line checks, interior and exterior maintenance)--- Review staffing and station assignments--- Prepare for and conduct pre-shift meetings--- Ensure the restaurant is completely ready for service 15 minutes prior to opening--- Support and coach the front-of-house team members through customer service situations--- Balance and coordinate the needs between the front- and back-of-house team members for efficient and fun guest experiences--- Perform table checks, greet guests, and address routine guest concerns--- Complete server check-outs and tip reporting--- Accurately collect, track, record, and distribute tip outs--- Complete all end of shift documentation and paperwork as required--- Make preparations for the restaurant to be closed at the end of operations and securing the premises--- Participate in special events, marketing, purchasing, training, quality control, and financial control activitiesMINIMUM REQUIREMENTS--- Desire to become certified in front-of-house functions--- Desire to lead and motivate others to positively impact all guests who visit our establishments--- Experience in the restaurant industry or other high-intensity customer service industry--- Able to conduct trainings and demonstrate proficiency in all areas of the front-of-house functions like Host or Hostess, Busser, Server, Bartender, Head Waiter, Trainer and Take-Away--- Meet the minimum age requirement of 21 years of age.--- Able and willing to work a flexible schedulePREFERRED REQUIREMENTS--- Previously certified in front-of-house functions--- Demonstrated leadershipBloomin' Brands is an equal opportunity employer. M/F/D/V are encouraged to apply

Keywords: Bloomin' Brands, Roanoke , KEY, Other , Christiansburg, Virginia