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Front Desk Associate

Company: Holiday Inn Express & Suites
Location: Salem
Posted on: November 25, 2022

Job Description:

Holiday Inn Express & Suites

This position requires the employee to work from our front desk greeting all guests that pass by the counter. It will require multi tasking while working from computer stations and accessing several different systems at once while answering the phones. You will check guest in and out of our Property Management Systems while ensuring accuracy. You are responsible for maintaining guest privacy as well as maintaining data privacy at all times. Customer Service is a must and is very important in this position. You must be dependable and flexible. We are looking for full time and part time positions.

You will be responsible for the Processes of orders, prepare correspondences and fulfill _customer _needs to ensure _customer _satisfaction. ... The target is to ensure excellent _service _standards and maintain high _customer _satisfaction. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem while maintaining the highest level of Customer Satisfaction.. The target is to ensure excellent _service _standards and maintain high _customer _satisfaction

Job Types: Full-time, Part-time

Benefits:
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Paid time off
Shift:
* 8 hour shift
* Day shift
* Evening shift
* Morning shift
Weekly day range:
* Monday to Friday
* Rotating weekends
* Weekend availability
* Weekends only

Ability to commute/relocate:
* Salem, VA 24153: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location%58047475%

Keywords: Holiday Inn Express & Suites, Roanoke , Front Desk Associate, Other , Salem, Virginia

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