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Night Auditor/Front Desk Clerk

Company: Residence Inn by Marriott
Location: Waynesboro
Posted on: November 26, 2022

Job Description:

Come join our team at Residence Inn- Waynesboro! Our hotel is #1 rated hotel on Tripadvisor in Waynesboro!

We're looking for a Night Auditor to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.

Your job duties will include:

Greeting hotel guests with warmth and enthusiasm

Fielding phone calls, faxes, and mail efficiently

Coordinating checkins and checkouts in a timely manner

Handling reservations by using our Fosse system (training provided)

Providing exemplary service to guests by fulfilling special requests received through our GXP system (training provided)

Receiving paid training online and on site.

Audit Shift 10pm-6am

\*\*Must have weekend availability\*\*

No hotel experience necessary. Must have a willingness to learn and to provide great customer service. Standing for long hours and ability to carry towels and toiletries to guests' rooms an essential part of the position.

We look forward to hearing from you!

Job Type: Part-time

Pay: $13.00 per hour

* Employee discount
* Paid time off
* Referral program
* 8 hour shift
* Holidays
* Night shift
* On call
* Weekend availability
Supplemental pay types:
* Bonus pay
* Signing bonus

* High school or equivalent (Preferred)

* Hotel & Accommodations Guest Services Staff: 1 year (Preferred)
* Hotel experience: 1 year (Preferred)

Work Location: One location%58047475%

Keywords: Residence Inn by Marriott, Roanoke , Night Auditor/Front Desk Clerk, Other , Waynesboro, Virginia

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