Call Center Representative

Company: Seneca Health Services, Inc
Location: Maxwelton
Posted on: November 26, 2022

Job Description:

*Seneca's Call Center is located at Seneca's Maxwelton, WV Clinic. Representatives (Care Navigator)** provide administrative support to open access connection hubs and Seneca outpatient clinics. Screen calls for immediate or future appointments; monitor client appointments. Dispatch mobile crisis team, as needed. Provide customer care/service to consumers; assist in securing needed services/treatment.**Call Center is staffed 24/7/365*
*$14.25/hour +$2.00/hour shift differential for hours worked between 11 PM and 7 AM*
HS Diploma or GED required. Valid driver's license and vehicle required. We provide all training.

Must pass a Criminal Background Check and Employment Fitness Determination through WVCARES and a drug screen.

Able to represent Seneca in a positive manner including maintaining a positive attitude and performing duties in a manner in accordance with Seneca's Mission and Code of Conduct/Ethical Practices. Demonstrated knowledge of computer skills required.

Job Type: Full-time

Pay: $14.25 - $16.25 per hour%58047475%

Keywords: Seneca Health Services, Inc, Roanoke , Call Center Representative, Other , Maxwelton, Virginia