PT Team Lead
Posted on: January 26, 2023
Summary: The full-time Team Lead is a full-time hourly employee
and the part-time Team Lead is a variable hour employee or PT
regular employee whose primary function is to oversee the delivery
of the Front of House Operations. When required they will assume
responsibilities of a duty manager, open and close the building,
including key-holding. Act as a representative of Regal in a way
that is consistent with our mission statement and policies.
Essential Duties and Responsibilities include the following. Other
duties may be assigned.
- Regular and consistent attendance.
- Upholding and administering all company policies.
- The training, developing and coaching of non-management
- Performing all staff positions as required.
- Ensuring guest satisfaction.
- Counting and reconciling all receipts taken in during a
- Controlling costs, including all direct operating
- Operating all projection and audio-visual equipment within the
theatre, both hardware and software.
- Ensure operational delivery of marketing campaigns and
promotions of feature film engagements.
- Monitor the standard of maintenance and operational delivery to
ensure standards are maintained at all times.
- Ensure required alcohol certification and training are current
for all staff employed in alcohol service roles.
- Knowledge and compliance of dress code.
- Have completed or in the process of completing the team lead
- Have reviewed and understand the ROM.
- Monitoring risk management as it pertains to the theatre, i.e.,
employee and patron safety, loss prevention, emergency situations,
and the proper handling, reporting, and investigating of accidents
and reporting those details to management.
- Required to read and understand training materials that will
cover subjects such as harassment prevention and other regulatory
- Additional Duties and Responsibilities as assigned by the GM or
other senior manager.
- Team Leads are to be utilized in situations in which management
is unavailable during non-peak periods. Such job duties include
performing theatre opening and closing procedures. A Senior Team
Lead may not complete managerial duties
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
High School Diploma or equivalent (if not currently a high school
student). At least three months supervisory experience, or 6 months
theatre experience with completion of Cast Certification Program,
or a combination thereof, or, after showing potential leadership
and/or management skills to theatre management, which is subject to
If the theatre sells alcohol and employee's assigned duties will
include the selling/serving of alcohol, employee must be of legal
age to sell and serve alcohol according to state or local laws. It
is employee's responsibility to complete any legally required state
or local training and obtain the required certificate. In addition,
employee must complete the Regal Responsible Beverage Server
training on Regal Online University.
Possess good public speaking skills. Effectively communicate in
both oral and written form with employees, vendors, corporate
staff, etc. Listen effectively, respond clearly and directly, and
ability to explain information to others.
Perform calculations with speed and accuracy and identify and
Identify problems, gather relevant data, and note possible causes
of problems. Evaluate relevant information, recognize alternatives,
reach conclusions based on evidence, and recommend solutions.
Take action beyond what is necessarily called for and perform tasks
with a minimal amount of supervision. Perform under pressure and/or
Computer and Office Skills:
Proven experience with PC platforms and knowledge of basic office
programs including but not limited to e-mail, word processing and
spreadsheets. Operate copiers and other office equipment, devise
and access different filing systems and maintain attention to
detail. Use tools and equipment with dexterity and perform
mechanical tasks as necessary.
Interface excellently with customers, the public, and co-workers,
and exhibit sensitivity to the feelings of others. Establish goals,
budget time, and set priorities to achieve desired objectives.
Directly supervises an unspecified number of employees. Carries out
supervisory responsibilities in accordance with Regal's policies
and applicable laws.
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
While performing the duties of this job the employee is frequently
required to stand; walk; sit; use hands to finger, handle, or feel;
reach with hands and arms and talk or hear. The employee is
occasionally required to climb or balance and stoop, kneel, crouch,
or crawl. The employee is regularly required to lift up to 75 lbs.
The vision requirements include: close vision, distance vision,
peripheral vision, depth perception and ability to adjust
Keywords: Regal, Roanoke , PT Team Lead, Other , Roanoke, Virginia
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