Enrollment Counselor

Company: HCA Healthcare
Location: Roanoke
Posted on: January 26, 2023

Job Description:

Description SHIFT: No Weekends
SCHEDULE: Full-time


Introduction

Galen College of Nursing is a vibrant and growing, single-purpose nursing college focused on expanding access to quality nursing education. Our culture is at the forefront of everything we do. Galen's fundamental goals are to be the best place for nursing education and the best place to work and one cannot be true without the other.

Benefits

At Galen College of Nursing, we want to ensure your needs are met. We offer a variety of comprehensive medical, dental, and vision plans along with some unique benefits including:

• 
  
• Tuition Reimbursement/Assistance Programs
  
• Paid Personal Leave
  
• 401k (100% annual match - 3%-9% of pay based on years of service)
  
• Identity Theft Protection discounts
  
• Auto, Home, and Life Insurance options
  
• Adoption Assistance
  
• Employee Stock Purchase Program (ESPP)
  
• Mental Health Coverage
  
  
  Learn more about Employee Benefits
  
  
  
  As you consider joining Galen, please carefully consider how you will model the culture we embrace and look to sustain. A culture where good ideas can come from anywhere and transparency is vital. Respect, accountability and integrity are non-negotiables, and commitment is created and sustained through the development of all employees. We care about each other and our students. We look for ways to exceed expectations and we are always looking for ways to improve and grow, while delivering the promise of extraordinary nursing education, matched only by a commitment to our students' success.
  
  If you feel our culture aligns with your strength of experience, attitude and authentic desire to work with great people to help changes lives, we'd love to talk!
  
  Position Overview
  
  Galen College of Nursing is looking for an Enrollment Counselor to guide prospective students through the enrollment process, providing assistance throughout the process in an effort to meet both the student's educational goals and the College's recruitment goals.
  
  
  
  Responsibilities:
  
  
  Essential Duties
  
  
  
• Provides both in-person and virtual admissions appointments and campus tours to prospective students.
  
• Communicate with prospective students through extensive use of phone calls, emails, text messages, and other various Galen systems.
  
• Maintains continuous, detailed communication documentation in the student information system or CRM for prospective students throughout the enrollment process.
  
• Guides applicants through the following steps in the enrollment process, including, but not limited to:
  
  
• Submitting the application for admission
  
• Collecting and recording all supporting documentation needed to complete a prospective student file, such as admission requirements, transcripts, test scores, etc.
  
• Scheduling entrance assessment, as needed
  
• Collaborating with the Office of Academic Records to evaluate and apply requested transfer credit.
  
• Collecting and recording all supporting documentation needed to package federal financial aid, as needed.
  
• Collaborating with the Financial Aid Office to evaluate and award any eligible federal financial aid
  
• Collaborating with the Office of Academic Records and Student Success to assist in the program advising and registration of first term classes
  
• Supporting students to help overcome any delays or obstacles to enrollment
  
  
  
• Schedules enrollment appointment and meets with prospective students to provide estimated financial plan and complete enrollment agreement and any other required enrollment documents.
  
• Participate in local high school, college, and career fairs and community marketing events, as needed.
  
• Assists in coordinating and participating in campus Open House, New Student Orientation, Graduation and other Galen College events.
  
  
  Other Duties
  
  
  
• Maintain confidentiality of all prospective students and student information. Follow guidelines by regulatory bodies such as FERPA, the Department of Education, other Galen accrediting agencies, federal, state and local laws, etc.
  
• Maintain current knowledge of college policies and processes and relevant accreditation and regulatory requirements.
  
• Participates in development and training opportunities as requested by the College.
  
• Other duties as assigned.
  
  
  Qualifications Education: Bachelor's Degree preferred. Equivalent experience in lieu of a degree will be considered.
  
  Experience: Experience working with Ellucian Recruit CRM or Colleague experience helpful, but not required.
  
  Skills: Must possess excellent written and oral communication skills. Must possess excellent customer service skills. Must be responsible and accountable for striving to reach individual, as well as departmental goals. Must be a team player by assisting and encouraging other Galen employees.
  
  Special Qualifications: Working knowledge of Microsoft Office programs. Must be able to secure access to all Department of Education websites, including, but not limited to NSLDS, COD, CPS, etc. Candidates should have no active student loan default history.
  
  Physical/Mental Demands & Work Environment: Must be able to sit at a desk for eight hours at a time. Must be available to work flexible schedule to include some evenings and occasional weekends.
  
  Degree of Supervision: Minimal.

Keywords: HCA Healthcare, Roanoke , Enrollment Counselor, Other , Roanoke, Virginia