Receptionist Clerk - 12 West - FT, Day Shift

Company: Carillion Health System
Location: Roanoke
Posted on: March 19, 2023

Job Description:

" Receptionist Clerk - 12 West - FT, Day Shift Roanoke, VA, US, 24014 Employment Status: Full time Shift: Day Facility: CRMH - Carilion Roanoke Memorial Hospital Requisition Number: 139356 How You'll Help Transform Healthcare: 12 West is a 26 bed Joint Commission Accredited Stroke/Neurosciences Unit. The patient scope is those with neurological disorders and both hemorrhagic and ischemic stroke diagnoses. In addition, we accept overflow medical/surgical and trauma patients. Patient age can vary from young adult to the elderly. Typical patient ratio is anywhere from 6-13:1, depending on census and shift with a float NA on all shifts and a designated bath aid in the mornings. This is a high acuity and fast paced unit with an average length of stay of 4 days. A majority of our patients require intensive therapy or skilled nursing interventions upon discharge. The Receptionist Clerk serves as the front line to receive and greet patients and visitors for the Nursing Unit. The Receptionist Clerk answers calls made to the nursing department and answers questions or forwards to appropriate area if unable to answer inquiry. Receive mail and distribute to appropriate personnel for processing. Assists nursing staff with data entry as needed. Responsible for fax machines, receiving faxes and keeping supplied with paper. Additional duties include, but are not limited to the following: * Prioritizes and performs clerical duties to maintain effective unit functioning. Retrieves unit mail from the mailroom and routes to appropriate individuals. Serves as a unit resource.
* Maintains and orders unit supplies and equipment. Processes equipment between patients as needed (cleans unit based equipment and gathers supplies needed to operate equipment). Operates and maintains general office equipment.
* Utilizes effective communication skills. Demonstrates excellent telephone etiquette and interpersonal skills when interacting with patients, visitors, physicians, and other health professionals. Receives and screens in coming calls via telephone and patient call system. Routes calls to appropriate individuals and takes messages accurately.
* Exhibits competent knowledge of EMR and assists with chart audits.
* Manages admissions, transfers, and discharges. Coordinates patient flow into/out of area using department/unit specific software and Intranet. Schedules patient therapeutic and diagnostic procedures.
* Provides support for department/unit staff scheduling, including lunch assignments.
* Monitors cleanliness of the waiting and break rooms, and performs safety/environmental rounds. What We Require: Education: High School graduate or GED required. Experience: 1 year previous receptionist experience preferred. Licensure, certification, and/or registration: None Required Other Minimum Qualifications: Effective interpersonal, communication, and team-working skills required. Must be organized and self -motivated. Must have knowledge of office procedure and equipment. Must successfully complete orientation and competency validation for position. Must be able to meet essential job functions of position. About Carilion This is Carilion Clinic ... An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious. Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute. Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us. Requisition Number: 139356 Employment Status: Full time Location: CRMH - Carilion Roanoke Memorial Hospital Shift: Day Shift Details: Hours are 6:45 am to 7:15 pm with alternating weekends and rotating holidays. Recruiter: JAMIE S RATLIFF Recruiter Email: jsratliff@ For more information, contact the HR Service Center at 1-800-599-2537. Equal Opportunity Employer Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity Carilion Clinic is a drug-free workplace. Carilion Total Rewards What matters to you is important to us-like benefits, rewards, and resources to improve your life. Carilion understands the importance of prioritizing your well-being to help you develop and thrive. When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion: * Employer Funded Pension Plan, vested after five years (Voluntary 403B)
* Comprehensive Medical, Dental, & Vision Benefits
* Flexible Work Arrangements/Schedules
* Remote Work Options
* Paid Time Off (accrued from day one)
* Onsite fitness studios and discounts to our Carilion Wellness centers
* Access to our health and wellness app, Virgin Pulse
* Discounts on childcare
* Continued education and training Find more about Carilion Clinic's benefits by vising our Total Rewards Page. Equal Opportunity Employer Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity Carilion Clinic is a drug-free workplace. Nearest Major Market: Roanoke Job Segment: Data Entry, Neurology, Orthopedic, Receptionist, Clerical, Administrative, Healthcare

Keywords: Carillion Health System, Roanoke , Receptionist Clerk - 12 West - FT, Day Shift, Other , Roanoke, Virginia