Admissions Facilitator at CONNECT Weekends Only (Roanoke, VA, US, 24015)
Company: Carilion Clinic
Posted on: May 28, 2023
How You'll Help Transform Healthcare: Communicates and
collaborates with appropriate disciplines to facilitate efficient
and timely assignments using defined policies and procedures to
assure quality patient care and customer service. Accountable for
performing job responsibilities including multi-line phones and
office workflow functions vital to the effective and efficient
functioning of the department. -
- Collaborates with Transfer Center staff and Unit staff to place
patients in the most appropriate nursing units based on patient
needs, age, diagnosis and established unit criteria
- Establishes, maintains, and promotes positive, customer service
focused, and professional communication with all those served.
Utilizes effective communication skills. Demonstrates excellent
telephone etiquette and interpersonal skills. Receives and screens
incoming calls via multi-line phone system. Routes calls to
appropriate individuals and takes messages accurately.
- Operates specialized software and computer systems are used in
patient placement. Will use company e-mail.
- Maintains knowledge of current computer programs and functions.
Coordinates multiple computer programs and functions on a
continuous basis. Performs all computer functions as required in a
timely and accurate manner.
- Problem solves and multitasks on a consistent basis in order to
place patients in a timely and efficient manner. Able to prioritize
and shift from one function to another with short notice.
- Maintains thorough knowledge of clinical information system(s)
for patient case entry and update, and reporting functions. -
- Maintains competence through continuing education, in-services,
and attends staff meetings. -
- Performs other tasks related to the front office workflow and
participates in special department projects as assigned by the Site
- Maintains an overall awareness of bed availability, total
discharges, total admissions and patient flow in order to
appropriately and effectively assign patients.
- Maintains thorough knowledge of medical terminology, medical
diagnoses and procedural terms in order to appropriately and
effectively place patients.
- Prioritizes and performs clerical duties maintain basic office
equipment and workflow functions as applicable to the worksite:
processes mail, faxes documents; maintains multi-line phone
system/switchboard; perform data entry, word processing, and
spreadsheet functions; runs reports; and other duties as assigned
by the Site Manager/Director.
- Assists staff in problem solving with various computer systems
and functions; EPIC, BedBoards, email outlook, WebXChange.
- Is responsible for correctly updating patient information
regarding admission status and level of care. Makes
changes/adjustments in "patient type" to ensure proper coding for
- Works in conjunction with and under the direction of Transfer
Center Connect Staff. - Fri/Sat/Sun 7am-7pm. WEEKENDS ONLY What We
Require: Education: High school graduate or equivalent required.
Experience: Medical, clerical, unit, or EMS experience in an acute
care facility preferred. Other Minimum Qualifications: Must
demonstrate effective interpersonal and communication skills. -
Acts as team player, is customer focused and has demonstrated
problem-solving skills. Typing and/or keyboarding proficiency
required. About Carilion This is Carilion Clinic ... An
organization where innovation happens, collaboration is expected
and ideas are valued. A not-for-profit, mission-driven health
system built on progress and partnerships. A courageous team that
is always learning, never discouraged and forever curious.
Headquartered in Roanoke, Va., you will find a robust system of
award winning hospitals, Level 1 and 3 trauma centers, Level 3
NICU, Institute of Orthopedics and Neurosciences, multi-specialty
physician practices, and The Virginia Tech Carilion School of
Medicine and Research Institute. Carilion is where you can make
your own path, make new discoveries and, most importantly, make a
difference. Here, in a place where the air is clean, people are
kind and life is good. Make your tomorrow with us. Requisition
Number: 141112 - Employment Status: Full time - Location: Park View
- Shift: Weekends Only - Shift Details: F/Sa/Su 7am-7pm Recruiter
Email: email@example.com For more information, contact the
HR Service Center at 1-800-599-2537. Equal Opportunity Employer
Minorities/Females/Protected Veterans/Individuals with
Disabilities/Sexual Orientation/Gender Identity Carilion Clinic is
a drug-free workplace.
Keywords: Carilion Clinic, Roanoke , Admissions Facilitator at CONNECT Weekends Only (Roanoke, VA, US, 24015), Other , Roanoke, Virginia
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