Dispatcher - Carilion New River Valley Medical Center (Christiansburg, VA, US, 24073)
Company: Carilion Clinic
Location: Christiansburg
Posted on: May 28, 2023
Job Description:
Job Summary Provides effective communications support to the
Carilion Police Department and ancillary areas within the
organization. Serves as a screening center for all calls for
services and dispatches calls appropriately to the perspective
departments and jurisdictions. Monitors numerous alarms including
fire, panic, burglary and dispatches Carilion, City, or County
agencies. -
- Receives emergency and non-emergency calls for services,
determines the nature, location, priority of the call and
dispatches units accordingly.
- Maintains the status of units on assignments through a Computer
Aided Dispatch (CAD) application and enters data for all calls into
this application. -
- Operates a variety of communications equipment and PC related
applications to include paging, ID Badges and intercom
systems.
- Operates a computer terminal for VCIN. Enters and retrieves
confidential criminal records data and messages from other Law
Enforcement -
- Listens carefully and questions callers to ensure accuracy and
completeness of information. Records that information and provides
that to the responding units.
- Monitors multiple computer devices that receive data
transmissions to include building alarms, fire, panic, burglary and
card access alarms, and an extensive CCTV network. Monitors 100
buildings from Harrisonburg, VA. to Charlotte N.C.
- Follows established policies and procedures. Refers all
non-routine or complex situations/questions to supervisors.
- Logs all lost and found, and personal property into a secure
property room for the patients of the hospital. Minimum
Qualifications Education: High School graduate or equivalent
required. A minimum of 10 years of dispatch experience may be
substituted for High School degree or equivalent. - Experience:
Prior experience as a police or emergency services dispatcher
preferred. Virginia Criminal Information Network (VCIN)/NCIC
certification required or ability to obtain within one year of
hire. - Other Minimum Qualifications: Good interpersonal and
customer services skills required. Must have good typing and data
entry skills and knowledge of Microsoft Word and Excel
applications. About Carilion This is Carilion Clinic ... An
organization where innovation happens, collaboration is expected
and ideas are valued. A not-for-profit, mission-driven health
system built on progress and partnerships. A courageous team that
is always learning, never discouraged and forever curious.
Headquartered in Roanoke, Va., you will find a robust system of
award winning hospitals, Level 1 and 3 trauma centers, Level 3
NICU, Institute of Orthopedics and Neurosciences, multi-specialty
physician practices, and The Virginia Tech Carilion School of
Medicine and Research Institute. Carilion is where you can make
your own path, make new discoveries and, most importantly, make a
difference. Here, in a place where the air is clean, people are
kind and life is good. Make your tomorrow with us. Requisition
Number: 130716 - Employment Status: Full time - Location: CNRVMC -
Carilion New River Valley Medical Center - Shift: Any Day, Any
Shift - Shift Details: rotating shifts rotating days off each week
For more information, contact the HR Service Center at
1-800-599-2537. Equal Opportunity Employer
Minorities/Females/Protected Veterans/Individuals with
Disabilities/Sexual Orientation/Gender Identity Carilion Clinic is
a drug-free workplace.
Keywords: Carilion Clinic, Roanoke , Dispatcher - Carilion New River Valley Medical Center (Christiansburg, VA, US, 24073), Other , Christiansburg, Virginia
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