Phone Traige RN - Neurosurgery (Roanoke, VA, US, 24014)
Company: Carilion Clinic
Posted on: May 28, 2023
How You'll Help Transform Healthcare: In office work required
during 6-8 week orientation period. After successful completion of
orientation and demonstration of competency, this position can
transition to a FT work from home position (after 6 months or
more). As a member of the Navigated Patient Scheduling Center,
triages incoming calls. As part of the health care team, assumes
primary accountability for nursing coordination and provision of
individualized care for patients of all ages. Utilizes delegation
and critical thinking skills to provide quality service through a
team oriented, collaborative approach to patient care. -
- Consults with callers, analyzes information by listening to
caller comments, asking proper questions and using broad medical
knowledge to counsel and refer patients regarding their health care
needs. Directs to liaison nurse, physician, emergency room or
urgent care center as appropriate.
- Triages appointments. -Schedules patient appoints.
- Processes referrals and does demographic and insurance data
- Answers patient's clinical questions and provides patient
education. Consults with callers regarding classes and services
that may be of benefit to them.
- Collects data for quality processes and service
- Consistently demonstrates the role of patient advocate,
protector of patient's rights, and provider of
- Applies knowledge of growth and development to appropriately
care for patients served.
- Provides feedback to staff using appropriate communication and
- Enters information into the electronic medical record and may
enter information in other data bases for quality improvement or
- May Process routine medication refills. What We Require:
Education: -Graduate of school of professional nursing. BS RN
preferred. CNS RN preferred. Experience: -4 years of varied nursing
experience required, with some of this in inpatient nursing.
Ambulatory nursing experience preferred as well. Licensure,
certification, and/or registration: -Currently licensed as
Registered Nurse (RN) in the Commonwealth of Virginia or new
graduate of approved program eligible to sit for the Virginia
licensure exam required. Other Minimum Qualifications: Must
successfully complete orientation and competency requirements. AHA
BLS- HCP preferred. Keyboarding skills required for automated
computer systems, including electronic medical records. Must be
able to meet essential job functions. Must have advanced nursing
skill and knowledge across the specialties. Excellent
communications and critical thinking skills required. Must be able
to quickly establish rapport with customers over the phone. About
Carilion This is Carilion Clinic ... An organization where
innovation happens, collaboration is expected and ideas are valued.
A not-for-profit, mission-driven health system built on progress
and partnerships. A courageous team that is always learning, never
discouraged and forever curious. Headquartered in Roanoke, Va., you
will find a robust system of award winning hospitals, Level 1 and 3
trauma centers, Level 3 NICU, Institute of Orthopedics and
Neurosciences, multi-specialty physician practices, and The
Virginia Tech Carilion School of Medicine and Research Institute.
Carilion is where you can make your own path, make new discoveries
and, most importantly, make a difference. Here, in a place where
the air is clean, people are kind and life is good. Make your
tomorrow with us. Requisition Number: 140413 - Employment Status:
Full time - Location: Institute for Orthopaedics and Neurosciences
- Shift: Day - Shift Details: Mon - Fri 8-5 Recruiter: EMILY F
ALLEN - Recruiter Phone: - Recruiter Email:
firstname.lastname@example.org For more information, contact the HR
Service Center at 1-800-599-2537. Equal Opportunity Employer
Minorities/Females/Protected Veterans/Individuals with
Disabilities/Sexual Orientation/Gender Identity Carilion Clinic is
a drug-free workplace.
Keywords: Carilion Clinic, Roanoke , Phone Traige RN - Neurosurgery (Roanoke, VA, US, 24014), Other , Roanoke, Virginia
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