Patient Services Food Services Supervisor (Roanoke, VA, US, 24014)
Company: Carilion Clinic
Location: Roanoke
Posted on: May 28, 2023
Job Description:
How You'll Help Transform Healthcare: Supervises Dining and
Nutrition Services team to provide patient service and retail
dining service operations for hospital facility. -
- Supervises and monitors daily dining service production and
patient delivery service and consults with members of the
leadership team on service issues and keeps them informed of
related activities, needs and problems. - -Advises others regarding
conditions which warrant process improvements and urgent response.
- - - -
- Schedules employees, monitors and adjusts staffing levels and
secures contingent labor as necessary to meet quality control and
customer requirements: interviews, selects & orients new employees
as necessary.
- Leads and provides technical assistance for employees to assure
that service and quality standards are met: trains, coaches,
evaluates and reviews, disciplines, encourages professional growth
and development and provides for and participates in department
in-services. -Maintains and enforces established hospital and
departmental policies, procedures, objectives, quality assurance,
safety, environmental and infection control.
- Evaluates and approves employee requests for PTO. Ensures that
all required inoculations are completed as necessary. Makes
recommendations regarding employment decisions to senior management
team as needed.
- Assists management with annual budget preparation and works to
continually trim operational costs. Prepares operations reports and
other associated paperwork as required. - -Receives assignments,
reviews job orders, prioritizes, informs management of production
status, time schedules and ensures production deadlines are met as
required. - -Establishes production goals, objectives and quality
control standards to better serve the customer and comply with all
accreditation requirements. - -Monitors work flow and time
schedules to meet production goals as assigned.
- Ensures understanding of, and compliance with, Carilion
policies and procedures and all regulatory guidelines as prescribed
by various agencies, including JCAHO, OSHA, etc. - -Ensures
compliance with contracts and service line customer service
agreements.
- Provides conflict resolution with internal and external
customers as necessary.
- Attends required meetings and in-services and may participate
on committees as requested. - -Maintains professional growth and
development. What We Require: Education: High School Diploma
required. Experience: Three (3) years of experience in high volume
food production system required. Two (2) years of related
experience in a lead or supervisory role. Prior experience in
health care industry preferred. - Licensure, certification, and/or
registration: Certified Dietary Manager preferred. - -SERV-Safe
Certification or equivalent certification from the Virginia Health
Department is required; or ability to obtain certification within
year one in this position. Other Minimum Qualifications: Must have
good public relations skills with customers, employees and other
key stakeholders including - -senior leadership. - -Must be capable
of communicating verbal and written orders, directions, supervisory
guidance and technical assistance as needed to a diverse workforce.
General interest in the development of subordinates to meet
institution and patient care needs. About Carilion This is Carilion
Clinic ... An organization where innovation happens, collaboration
is expected and ideas are valued. A not-for-profit, mission-driven
health system built on progress and partnerships. A courageous team
that is always learning, never discouraged and forever curious.
Headquartered in Roanoke, Va., you will find a robust system of
award winning hospitals, Level 1 and 3 trauma centers, Level 3
NICU, Institute of Orthopedics and Neurosciences, multi-specialty
physician practices, and The Virginia Tech Carilion School of
Medicine and Research Institute. Carilion is where you can make
your own path, make new discoveries and, most importantly, make a
difference. Here, in a place where the air is clean, people are
kind and life is good. Make your tomorrow with us. Requisition
Number: 140160 - Employment Status: Full time - Location: CRMH -
Carilion Roanoke Memorial Hospital - Shift: Variable Hours - Shift
Details: every other weekend, shifts to fall between 4:00am -
7:30pm Recruiter: TAMIKA D RICKMAN - Recruiter Email:
tdrickman@carilionclinic.org For more information, contact the HR
Service Center at 1-800-599-2537. Equal Opportunity Employer
Minorities/Females/Protected Veterans/Individuals with
Disabilities/Sexual Orientation/Gender Identity Carilion Clinic is
a drug-free workplace.
Keywords: Carilion Clinic, Roanoke , Patient Services Food Services Supervisor (Roanoke, VA, US, 24014), Other , Roanoke, Virginia
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