RN Nurse Navigator - Neurosurgery (Roanoke, VA, US, 24014)

Company: Carilion Clinic
Location: Roanoke
Posted on: May 28, 2023

Job Description:

How You'll Help Transform Healthcare: Performs daily review of outstanding labs and radiology reports, and reports discrepancies to the Medical Director for follow up. Performs telephone contact with patients to instruct on appropriate follow up. -Attempts daily contact with patients as outlined in the Nurse Navigator Follow Up Contact policy, and provide service recovery by assisting with arranging appropriate follow up care and complaint resolution. This RN will be the coordinator for a multidisciplinary clinic specific for the care of patients with pituitary tumors. - This RN will work with a neurosurgeon who specializes in the surgical treatment of pituitary tumors. - - - Patient education and support of research endeavors will be an integral component of the role.

• Conducts daily reviews of outstanding labs and radiology reports, and reports discrepancies to the Functional Neurosurgery team or designee assigned to follow up.
• Maintains a thorough knowledge of the Ambulatory/Inpatient clinical information systems for documentation of the content of telephone encounters and generating daily reports
• Maintains a positive working relationship and effective communication with patients, health care providers, clinic personnel, management and other employees to ensure interactions are professional in manner, and promote a positive image for Carilion.
• Must function in Neurosurgical clinical areas to maintain clinical and information system skills. - Performs additional functions related to front office process to meet specific needs of the Neurosurgical program operation.
• Provides coordination of referrals when needed. - Serves as a resource to the Neurosurgery Referral Coordinator for Functional Neurosurgery referrals.
• Performs other duties as required, including daily process of customer service calls for Neurosurgery.
• Participates in Functional Neurosurgery clinic. What We Require: Education: -Graduate of accredited school - -of nursing required. Experience: Minimum of 3-5 years experience in Nursing required; 5 years experience preferred. - Licensure/Certifications/Registration: Current licensure as a Registered Nurse in the State of Virginia required. - -AHA BLS-HCP required. - Other Minimum Qualifications: Proven ability to understand medical terminology, problem solving and handle stressful situation with a professional manner. Good team dynamic skills in order to facilitate change and achievement of defined outcomes. Must be able to work with minimal amount of supervision. Demonstrates a positive demeanor, excellent written and oral communication skills, and a professional appearance and approach. Excellent organizational ability, and initiative. Must have the ability to problem-solve and communicate with a wide variety of people in an effective manner. Able to work independently with minimal direction, prioritize and meet timelines. Must exhibit skills to utilize automated computer systems, including electronic medical records. Keyboarding skills required for automated computer systems, including electronic medical records About Carilion This is Carilion Clinic ... An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious. Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute. Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us. Requisition Number: 140323 - Employment Status: Full time - Location: Institute for Orthopaedics and Neurosciences - Shift: Day - Shift Details: Mon-Fri 0800-1700; option for 4 ten hour shifts Recruiter: EMILY F ALLEN - Recruiter Phone: - Recruiter Email: efallen@carilionclinic.org For more information, contact the HR Service Center at 1-800-599-2537. Equal Opportunity Employer Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity Carilion Clinic is a drug-free workplace.

Keywords: Carilion Clinic, Roanoke , RN Nurse Navigator - Neurosurgery (Roanoke, VA, US, 24014), Other , Roanoke, Virginia