Product Support Specialist
Company: Transource Inc
Location: Greensboro
Posted on: May 8, 2024
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Job Description:
Description:The Product Support Specialist is responsible for
the scheduling preventative maintenance and repairs of rental,
lease, and contract trucks, tractors and trailers to ensure the
safe and efficient running of the vehicles. Product Support
Specialist is the liaison between the Lease/Rental Group and
Service Department.SCHEDULE7:30am 5:00pm, Monday-Friday & on call
for breakdown managementCORE RESPONSIBILITIES: Request, track and
follow up to ensure maintenance is completed in a timely manner
Review & process purchase orders for parts and service after
receipt of all documents & forms Coordinate vehicle concerns and
issues with Leasing, Service and Customer Ensure customer invoices
are accurate and meets customer requirements Manage fleet
maintenance report for accuracy and timely preventative maintenance
Determine the need and benefits of out-sourcing vehicle repairs
Audit recently completed PMs/repairs for completion and accuracy
Ensure equipment records are maintained in accordance with federal,
state and local laws, policies and regulations Request warranty,
policy and goodwill if deemed reasonable Identify units that have
open recalls and see those are completed in a timely manner Manage
and monitor tire program Assist with rental reservation check ins
and check outs and daily yard checkRequirements:QUALIFICATIONS:
High School Diploma or equivalent required; associates or Bachelors
degree preferred 2 Years of related experience in lease/rental
environment preferred Ability to comprehend the principles and
practices of repair management and master skills in maintenance and
business platforms Establish effective working relationships with
co-workers, customers and vendors Strong customer service and
organizational skills Ability to work independently and as a team
Required computer skills (Microsoft Word, Excel, Outlook & and
other business platforms as required)EMPLOYMENT/PHYSICAL
REQUIREMENTS: TranSource employment application Drug Test &
Background investigation (to include past employment, education,
and criminal history) Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential
functionsCompensation includes commission/bonus.by Jobble
Keywords: Transource Inc, Roanoke , Product Support Specialist, Other , Greensboro, Virginia
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