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Security Dispatcher

Company: Hollins University
Location: Roanoke
Posted on: March 23, 2020

Job Description:

Hollins University is seeking qualified, team-oriented candidates for a full-time security dispatcher. This front-facing position serves and collaborates with the campus community 24 hours/day, 365 days/year, and interacts with students, employees, guests, and visitors.
Dispatchers work a variety of shifts, which may include rotating or permanent shift assignments, as well as holiday and weekend work. The current vacancy works Sunday through Wednesday 3:30-11:30 p.m. and on Saturday from 7:30 a.m. to 3:30 p.m.
Primary responsibilities include handling incoming emergency and non-emergency requests for campus security, police, fire, and emergency medical services, along with other appropriate university personnel, and dispatching Campus Security and other appropriate university personnel. Dispatchers monitor a variety of radio frequencies, cameras, and alarm systems, and serve as a vital link to those deployed. They are also responsible for issuing university identification cards, keys, and equipment and for maintaining records and files.
Successful applicants must have a high school diploma or equivalent, a minimum of one year of related work experience, and proficient computer skills. Candidates must also have strong verbal and written communication skills including listening effectively; relating well to others; collecting and documenting information quickly, accurately, and thoroughly; and writing succinct reports. Additionally, applicants must have excellent multitasking, decision-making, and problem-solving skills, as well as abilities to work independently and as a team member, and remain levelheaded and provide support during emergencies and crises. Also needed is a commitment to diversity, inclusivity, and belonging and a willingness to learn and grow in the position. Final candidates will be subject to a background investigation, including a criminal history background check.
Qualified candidates should submit a cover letter, resume, salary requirement, and contact information for three references to . Review of applications will begin immediately, and will continue until the position is filled.
Hollins University is an equal opportunity employer. Hollins values diversity in its community, and strongly encourages applications from members of underrepresented populations.
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Keywords: Hollins University, Roanoke , Security Dispatcher, Professions , Roanoke, Virginia

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