Helpdesk Technician
Company: Apex Systems
Location: Roanoke
Posted on: January 26, 2023
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Job Description:
Job#: 1322779Job Description:Apex Systems, the 2nd largest IT
staffing company, is seeking a Helpdesk Support Technician to join
one of our top clients and their growing team in Roanoke, VA area.
This is a great opportunity to work for a rapidly growing company
that will offer to expand your skillset both professionally and
technically from working with a highly experienced team.Job Title:
Helpdesk Support TechnicianTerms: 6 month contract with strong
potential to extendEssential duties and
responsibilities:Responsible for basic software and hardware
support.Provides technical advice, guidance and informal training
to customers using hardware and software programs.Troubleshoots and
restores routine technical service and equipment problems by
analyzing, identifying and diagnosing faults and symptoms using
established processes and procedures.Performs root cause analysis
and develops checklists for typical problems. Recommends procedures
and controls for problem prevention.Maintains knowledge database
and call tracking database to enhance quality of problem
resolutions.Works in a team setting, sharing information and
assisting others with calls.EEO EmployerApex Systems is an equal
opportunity employer. We do not discriminate or allow
discrimination on the basis of race, color, religion, creed, sex
(including pregnancy, childbirth, breastfeeding, or related medical
conditions), age, sexual orientation, gender identity, national
origin, ancestry, citizenship, genetic information, registered
domestic partner status, marital status, disability, status as a
crime victim, protected veteran status, political affiliation,
union membership, or any other characteristic protected by law.
Apex will consider qualified applicants with criminal histories in
a manner consistent with the requirements of applicable law. If you
have visited our website in search of information on employment
opportunities or to apply for a position, and you require an
accommodation in using our website for a search or application,
please contact our Employee Services Department at
employeeservices@apexsystems.com or 844-463-6178.Employee
Type:ContractLocation:Roanoke, VA, USJob Type:Engineering and
TechniciansDate Posted:January 18, 2023
Keywords: Apex Systems, Roanoke , Helpdesk Technician, Professions , Roanoke, Virginia
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