Sales Rep Inside/Cust Serv
Company: Columbia Forest Products
Posted on: June 25, 2022
Columbia Forest Products, an employee owned company and leader
and innovator of hardwood plywood, has an opportunity available at
our Chatham, Virginia facility for an Inside Sales Representative.
The Sales Representative is specifically responsible for ensuring a
high level of customer satisfaction through exceptional customer
service. This position constantly monitors customers' orders,
advises the customer and the mill of any changes and works closely
with outside sales to consistently meet the customers' needs of
hardwood plywood products.
The sales representative is a customer advocate, constantly seeking
to exceed customer needs, fairly settling claims and problem
solving. Responds to all sales inquiries from outside sales and
from customers that are received in the mill. The ISR quotes price,
availability and anticipated manufacturing time of product to the
customer and outside sales. Works closely with material buyers to
meet customer demand. The ISR keeps current on all price list,
manufacturing schedules and accurate order file posting. The ISR is
also responsible for entire product line, including excess
inventory and is responsible for all negotiating and handling all
Keywords: Columbia Forest Products, Roanoke , Sales Rep Inside/Cust Serv, Sales , Chatham, Virginia
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