Desktop Support

Company: STI
Location: Salem
Posted on: April 1, 2026

Job Description:

Role: Desktop Support Location: Salem, VA Duration: Long Term Onsite work Direct Client Description: *candidates local to the Roanoke/Salem, VA area required *candidate will be required to work ONSITE daily M-F 8-5pm, NO exceptions Required/Desired Skills Skill Required /Desired Amount of Experience Extensive skill with use of Microsoft Desktop products including but not limited to Windows, SharePoint, MS Office, Office 365 and MS Teams Required 5 Years Skill in troubleshooting tools and managing desktop and laptop computers as well as wireless devices Required 5 Years Ability to communicate effectively verbally and in writing with individuals and groups Required 5 Years Experience working with help desk request tracking and reporting tools Required 5 Years Strong Customer Service skills that include a "customer first" attitude Required 5 Years Provide computer training for field staff Desired 0 Knowledge of computer/mobile device applications and how they operate in an enterprise environment. Desired 0 Experience with creating training documentation. Nice to have 0

Keywords: STI, Roanoke , Desktop Support, IT / Software / Systems , Salem, Virginia